Terms and Conditions
Infant and Child Seats are only available upon
request. Each vehicle has a maximum passenger limit and luggage capacity based on safety and comfort
specification of the manufacturer and state authorities.
Hourly booking are applicable to services
not further than 15 miles. If you need a vehicle for longer drive, a cost of $4 per mile will be added for any
additional miles after the initial 15 miles.
Toll fees: As per the rules of Airport Authorities a
two way toll is charged when you opt for an airport pick up or drop service through Logan Airport
.
Similarly, there may be other tolls on particular routes and we try to factor them into our fare
calculator accordingly. If it is not airport toll tax we include it in our regular fare.
In case of harsh
climatic conditions like snow storms, where is it not practically possible to operate we may cancel the
service and refund the entire amount. Similarly blockades caused due to security (serious national
emergencies) reasons may lead to cancellation of the service.
For long distance services the toll charges
and parking fee may differ based on passenger preferred routes and activities on the way. In such case the
extra charge will be payable in cash to the driver or will be charged via credit card after the service.
On
public holidays an additional Holiday surcharge of $35 will be charged irrespective of the
service.
Gratuity: 20% gratuity is payable on all services.
The client assumes full
financial liability for any damage to the limousine caused during the duration of the rental by them or any
members of their party.
Sanitation fee is $300. Only charged in case of (Smoking, Vomiting or Trashing the
limo) NO Exceptions.
The client assumes full financial liability for any damages to TV’s, Radio or DVD
Player caused during the duration of the rental by them or any members of their party with a minimum fee of
$400 depending on the damaged item price.
It is Illegal to stand through the sunroof.
Smoking is not
permitted in all of our limousines
Drug use is prohibited by law, ride will be terminated immediately with
no refunds, and any fines as a result of drug use inside our limos will be paid for by the customer in full
plus all legal and attorney’s fees.
The driver has the right to terminate run without refund (if there is
blatant indiscretion on the part of the client(s).
Cancellation /
Modification
Cancellation Rules:
All cancellations must be made 24 hours
prior to pick up time. Any cancellation with less that 24 hours pick up time, a partial trip cost will be
charged. If cancellation occurs while driver is on the way to pick up, full cost of the trip will be
charged.
Reservation can be cancelled online or by contacting us.
Any modifications can be made
online and/or contacting us.
Wait Time
Non airport pick ups: after grace
period of 15 minutes elapsed, waiting time will apply
Domestic Arrivals: after 30 minutes grace
period elapsed, waiting time will apply
International Arrivals: after 45 minutes grace period
elapsed, waiting time will apply
Wait time charges are $1.25 per minute. Full trip cost plus wait time will
be charged after no contact and 90 minutes from pick up time.
Meet & Greet Service is available and
upon request. Charge for this service is $50